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Terms & Condition

Registration is done through the Academy's website, by registering the required personal data:

Write the full name as it will appear on the certificate, the name will not be modified after that.
Use a valid e-mail, we recommend that you use your personal e-mail, not your work mail, to ensure that the certificate is received.
A course fee (for paid courses) must be paid to ensure your enrollment is confirmed.
Adding the license number of the Saudi Commission for Health Specialties to the profile to ensure access to continuing education hours (if any)

 

Attending courses

Courses held at the Academy's premises:

Maintaining the time of attendance and departure according to the pre-set session time.
Have the values ​​and etiquette of attending training courses such as good listening, etiquette in debate and dialogue.

 


Remote courses:

The courses are attended remotely through the Zoom program, and the customer must download the program well before the course time.
The course link can be found on the information page of each course.
The Academy is not responsible for the participant's internet connection interruption. It bears responsibility in the event of interruption of broadcasting by the Academy.

 


Virtual conferences:

Virtual conferences are attended via an electronic conference platform.
The link to the virtual conferences can be obtained on the information page of each conference, and the entry data is sent through e-mail several days before the conference date.
The Academy is not responsible for the participant's internet connection interruption. It bears responsibility in the event of interruption of broadcasting by the Academy.

 


Certificates

 


To obtain the course certificate, the trainee must attend at least 90% of the training course in which he is registered.
and pass the tests (if any).
Complete the course fee payment process (if any).
The certificate is sent by e-mail within two weeks after the end of the course.

 

Virtual conferences:

To obtain the virtual conference certificate, the trainee must attend at least 90% of the registered virtual conference.
Certificates will be sent by e-mail within two weeks after the conference ends

 


Continuing education hours from the Saudi Commission for Health Specialties:

The license number of the Saudi Commission for Health Specialties must be added to the profile to ensure access to continuing education hours (if any)

The entire training activity must be attended to qualify for continuing education hours for approved activities

Continuing education hours are included in the system of the Saudi Commission for Health Specialties (Maris) within a month from the end of the approved training activity

 


Shipping and delivery:

Courses held at the Academy's premises:

The Academy provides the ability to obtain a book and course supplements from the Academy's branch in Riyadh. (If there is a book and appendices to the course)
A book and course accessories can also be delivered through the shipping company to all regions of the Kingdom, for an additional amount of 50 riyals.
The delivery time is taken into account from two to four days from the time of order confirmation. In the event of registration in the course within a period of less than a week, the participant shall bear the delay in the arrival of books on time.

 

Cancellation and refund

Courses held at the Academy's premises:

If you wish to cancel the registration application and refund the course fees or postpone attending a course, an application must be submitted to the Academy’s administration at least (30) days before the course, and the Academy has the right to accept or reject the apology.
In the event that the participant wishes to request a postponement of attending a course due to a medical excuse, he must pay 50% of the course amount to re-book a new appointment, and the Academy reserves the right to accept or reject the excuse.
If you wish to postpone attending a course if one of the above two conditions is met, this is done only once and within a maximum of 6 months from the date of the basic registration.
If the trainee fails to attend the course, he loses his right to claim refund of the fees.
The Academy reserves the right to cancel any training course or change the date of its holding in the event of circumstances beyond its control, and trainees will be informed of this. The trainee is entitled to a refund of the course fees.
In the event that the minimum number of participants in the course is not completed, the Academy has the right to postpone the course date, and the participants are entitled to accept the postponement or refund the course fees.
In the event that the participant is entitled to a refund of the fees, the Academy does not bear the shipping fees, and if a book or course accessories are used, it will be deducted from the value of the refunded fees.
The refund process may take up to 10 days from the time the order is received.

 

Remote courses:

If you wish to cancel the registration application and refund the course fees, an application must be submitted to the Academy’s administration at least (7) days prior to the course, and the Academy has the right to accept or reject the apology.
If the trainee fails to attend the course, he loses his right to claim refund of the fees.
The Academy reserves the right to cancel any training course or change the date of its holding in the event of circumstances beyond its control, and trainees will be informed of this. The trainee is entitled to a refund of the course fees.
The refund process may take up to 10 days from the time the order is received.

 


Virtual conferences:

Fees for virtual conferences cannot be refunded after order confirmation, as virtual conferences are an electronic product that is added to the beneficiary's account once the order is confirmed.
The Academy reserves the right to cancel any virtual conference or change its date in the event of circumstances beyond its control, and trainees will be informed of this. The trainee is entitled to a refund.
The refund process may take up to 10 days from the time the order is received.

 


intellectual property rights

Commitment to preserve intellectual and scientific rights, copyright, copying and distribution, which belong to all the Academy's products and services.
The copyright and all other intellectual property rights in all training materials are the sole and exclusive property of the Academy.
The trainee is not entitled to print or copy the training materials for the purpose of publishing them for any reason.
The trainee's portfolio and training materials are designed for the purpose of completing the training on the course only.